Insurance Support in New Zealand

Detailed, Professional, and Results-Oriented.

Let us take care of the damage so you can focus on moving forward.

Insurance support

About Insurance Support

Insurance is a frustrating and stressful subject for many. And when it comes to natural disasters, home insurance, EQC claims, or property and travel coverage, it becomes even tougher.

Restore360 offers professional services to help you understand your insurance cover and claims and secure your home, property, and investments. Relied upon by homeowners, landlords, tenants, and property managers throughout New Zealand from Auckland and Hamilton to Tauranga and Canterbury.

why choose us

Why Choose Restore360 for Insurance Support

Restore360 delivers expert restoration and insurance solutions nationwide, ensuring trust and results every step.

Save Thousands with Proven Results

On average, clients have saved up to $15,000+ per claim with quicker settlements, higher payouts and professional risk management, which provides you with financial and emotional peace of mind.

Nationwide Restoration, Tailored to You

Wherever you are in New Zealand, our accredited staff will provide you with a personalised service, local expertise, and efficient coordination with insurers and government.

Hassle-Free Support from Start to Finish

From National Home Insurance (NHI NZ) queries to EQC claims register checks, we handle documentation, submissions, and insurer communications, so that you remain informed every step of the way.

Earthquake Commission (EQC) & Natural Hazard Experts

Our experts simplify Earthquake Commission (EQC) and natural hazard claims, guiding you through earthquakes, floods, landslides, and more to secure the settlements you deserve—fast.

Our services

Our Insurance Support Services

We collaborate with insurance restoration companies, providing detailed documentation to streamline claims and restore your property swiftly.

Regional & Specialist Insurance Services

Restore360 covers a range of complex insurance needs across New Zealand with confidence and clarity, including but not limited to:

Home & Property Insurance Support

Whether it is the house insurance rates in NZ, insurance freezes, or the question of whether house insurance is a legal requirement or not, Restore360 has it in plain English. We cover:

Earthquake & Natural Hazard Insurance

Post-natural disasters, insurance claims can be daunting. Restore360 simplifies the task and takes action on your behalf. We guide you through the EQC Act requirements, EQC cover in New Zealand, and earthquake insurance policies so you know exactly what you are going to get.

We help you understand:

Commercial & Business Insurance Support

There are distinct risks of doing business in New Zealand, including natural hazards, property damage, and liability claims. Restore360 guides you through business insurance policies and plans, determines any loopholes, and secures your business property, staff and investments to the fullest extent possible. We provide guidance on,

Insurance support

Our Premium Process

Restore360 provides a professional, step-by-step process to make your insurance fully complete and compliant:

1. Policy Assessment

We review all property, travel, and contents insurance policies in detail to determine any gaps, restrictions, and compliance problems.

2. Claim Guidance

We settle quicker and easier, whether it is EQC information requests or documentation and payout procedures.

3. Specialist Support

We provide expert guidance in unusual and high-risk cases, such as rare earth insurance, high-value properties, or policies that require specialist underwriting.

4. Certification & Records

We provide clear directions and written summaries to insurers, property managers and legal compliance to give more confidence and clarity.

How We Support You During Insurance Claims

Restore360 provides a professional, step-by-step process to make your insurance fully complete and compliant:

Document Preparation

We check and sort out all the necessary paperwork.

Submission Assistance

We ensure claims comply with EQC and insurer requirements.

Liaison with Insurers

We follow up on your behalf for updates and clarifications.

Settlement Guidance

Understand your payout, including cash settlement vs. indemnity value.

FAQS

Frequently Asked Questions

Looking for Insurance Support in New Zealanad ?

What are insurance services?

Insurance services include things like EQC cover in NZ, house and contents insurance, travel insurance with earthquake or volcano protection, and property damage insurance.

What are examples of insurance services?

Examples include EQC Act earthquake cover, flat insurance, real estate insurance, theft claims for homeowners, and holiday insurance.

What services do insurance companies provide?

The insurance companies in NZ provide cover, claims, and pay-outs of homes, contents, travelling, and natural hazards.

Do you need house insurance by law in NZ?

No, house insurance is not a legal requirement, but it is most often required by banks on mortgages. It covers natural risks, building damage, theft, and fire (including Fire Service Levy / FENZ levy).

What does EQC cover?

EQC covers earthquakes, volcanic eruptions, landslides, tsunamis, hydrothermal activity, and damage to your land or dwelling up to the EQC cap.

Our partners

Trusted by New Zealand's Premium Companies and Organizations

Over 50+ established businesses choose Restore360 because we meet strict compliance standards and deliver certified expertise. When New Zealand’s premium companies need cleaning done right, they trust us.